Walk-In Tech

Entry Level Job Opening

Walk-In Tech (Entry Level Motorcycle Technician)

Please read the full ad if you're interested in applying!
Please read the full ad if you're interested in applying!
Please read the full ad if you're interested in applying!

About Our Company:
Shore Cycles was founded in response to the growing need for an honest, reliable, and fun sales and repair shop here on the Eastern Shore. We love riding just like you, so we set out to create a business centered around the customer. We sell and service the widest variety of products on in Salisbury and Delmarva, including motorcycles, ATVs, dirt bikes, and scooters. We promise to keep our customers riding reliably and comfortably, no matter what your ride of choice is.

Currently, Shore Cycles services nearly all makes and models, with our speciality being modern and vintage motorcycles from Honda, Yamaha, Kawasaki, Suzuki. We also complete scheduled maintenance and accessory upgrades on Harleys. 

We are not your average service shop. Every day will be a challenge, but fun We are looking for people who are self-motivated, who strive for excellence, and won't settle until the customer is 100% satisfied. If that sounds like you, keep reading. 

Our Core Values
Everything we do stems from our core values. These are ingrained in our operations, and guide every wrench turn, estimate, and sale. If these sound like they align with your beliefs, this job may be a good fit for you!

Create Excellence
Pursue Passion
Keep it HOT (honest, open, transparent)
Stay Unified
Drive Change
Be CSO (clean, safe, organized)
Give Back
Enjoy the Ride

Full Time and Part Time Available

Job Description:
Walk-In Tech (Entry Level Technician)

What do Walk-In Techs do at Shore Cycles?
They are responsible for keeping bikes flowing through our shop efficiently by completing scheduled maintenance services on a wide array of powersport vehicles, changing tires, assembling units for sale, prepping units for sale, and doing basic diagnostics for repair vehicles.

Daily Responsibilities:
-Change tires for appointment and walk-in customers on all types of motorcycles, dirt bikes, ATVs, and scooters
-Complete scheduled maintenance services, including but not limited to: oil + filter changes, brake system flushes, brake pad/shoe replacements, spark plug changes, valve adjustments, belt/chain/sprocket changes
-Complete fuel system services: carburetor cleaning, tuning, and syncing, tank cleans, etc.
-Install accessories including but not limited to: handlebars, grips, mirrors, cables, lights, speakers
-Ensure every job is leaving with only the best work done to it
-Inform the Service Manager of changes and revisions to a workorder
-Update approved workorders on the computer: change status, add parts, add notes
-Assist and direct the processing of unit preps and assemblies
-Train customers how to operate and ride their newly purchased vehicle
-Load/unload vehicles for service
-Review services with customers after they're complete for an extra personal touch
-Clean our shop and service vehicles daily and weekly

Required Experience:
-Basic experience with motorcycle services, with a STRONG interest to learn more from other experience mechanics and grow your skills with us

Required Education:
-High school diploma is required
-A college degree, specialty programs, and/or program certificates are regarded highly, but are not required. MMI or YTI graduation is a big plus.

Required Skills:
-Experience with hands-on projects and basic vehicle services
-Basic knowledge of a multimeter
-Ability to lift 50+ lbs., and be able to be on your feet a majority of the day
-Clear and effective communication
-Strong teamwork skills (almost everything you do will be team-related)
-A passion for problem solving and fixing things
-Good computer skills (we will train you on our inventory and POS systems)
-An ability to work through problems and not get frustrated by them. You must be able to push through the roadblocks that may arise on a service unit.
-Great customer interaction skills. You will not be isolated in your role, and will have to work with customers in explaining a service or teaching them how to ride. 

Other Requirements:
-A positive, upbeat, team-oriented attitude is a MUST!
-Clean driving record
-Must be able to pass drug test and background check
-A strong passion for motorcycles. Passion drives our company, and you must eat, sleep and breathe motorcycles! 
-A valid motorcycle license (if you don't have one, you must acquire one within 30 days of hire)
-Punctuality. You must be able to arrive on time everyday! Tardiness has no place is our work environment.
-An organized and well-stored tool set (if you don't have all required tools, we will help acquire them for you and deduct it out of a couple paychecks). We will provide a tool cart for maximum service efficiency. We also provide a number of specialty tools for use by all mechanics.
-DOT approved motorcycle helmet
-Reliable daily transportation (car that you own, motorcycle that you own, etc.)
-Ability to lift/load about 50-75 lbs, and an ability to load/unload vehicles from trailers and trucks.

-Discounted Parts and Accessories
-Opportunity to be a part of a fun, energetic, dynamic team
-Advancement potential
-Hands-on experience with a growing and entrepreneurial company
-Team building events, rewards, meals, and other stuff
-Cool company clothing

-Base plus commission of what you bill. Commensurate with experience. NOT FLAT RATE!

How to Apply
Please follow these directions carefully. Not doing so may result in your application getting lost in the mix!
1. Email john@colegoholdings.com
2. Title the email: "Walk-In Tech Application - Shore Cycles"
3. In the body of the email, please include the following: A short personal summary/story, a few reasons why you feel like you're the right fit for this job, do you currently own a bike, and your favorite food (very important!!!!)

What to bring to your interview, if we contact you:
Documentation of previous work or project history: pictures of completed projects, detailed service descriptions or workorders.
Printed copy of your resume
Ride your motorcycle to the interview if you own one and the weather is good!
Be on time. Please arrive at least 10 minutes prior to the scheduled time of your interview. Please allow the interview to take up to 2 hours.
An open, honest, positive, team-oriented and ready-to-work attitude!

Other Information
A 90 day probationary period applies to this position after being hired. Full employment status is dependent on successful completion of this period. It is imperative that you're able to work in a team-based environment, bring a positve attitude to the table, and that your experience on paper matches hands-on abilities.